Found mold in your home? Don’t panic. Here’s a step-by-step guide on what happens when you call us for help

This wall discolouration was found behind a basement bookcase.

After rearranging some furniture in their basement, a client of ours recently discovered some discolouration on the wall behind a bookcase. Obviously something wasn’t right. But instead of panicking, they did the right thing and got in touch with us for help.

Here’s how we helped them deal with the problem.

Get in touch with us and we’ll send someone over to inspect the problem right away

We sent an inspector to this client’s house and confirmed that the problem area was, in fact, mold.

Typically once the inspector arrives at your house, they’ll perform a number of simple tests to diagnose the problem and figure out the best way to deal with it. In this case, we took samples from the air in the basement, as well as a direct microscopic sample of the mold itself.

We’ll diagnose the type of mold put together an action plan to get rid of it

With the drywall removed, the mold is clearly visible (dark spots).

The results of both tests came back positive for Stachybotrys. Stachybotrys, which includes the species of mold known as “black mold,” can cause a litany of negative symptoms in people if they’re exposed to it long enough. These symptoms span from chronic fatigue to headaches, or other allergy like symptoms.

Most Stachybotrys species inhabit materials rich in cellulose such as drywall.

Once we determine exactly the exact nature of the problem, we come back to our clients with a plan of action which includes an estimate on how long it will take to fix and at what cost. We pride ourselves on letting clients know all the costs right up front.

A closeup shot of the mold, Stachybotrys, behind the wall.

Once we isolate the mold, we’ll contain it and protect the surrounding area

Even before removing the drywall, we used a thermal imaging camera to detect a leak in the plumbing.

Before we removed the drywall, we set up a containment area to cover the affected areas that we would be working in. We then installed an air scrubber to trap any airborne mold spores that might escape while we are working. This also helps to rid the home or building of the off gassing odor caused by MVOC’s (Microbial Volatile Organic Compounds).

We carefully protected the surrounding basement area using durable plastic coverings.

After setting up our containment area and removing the drywall, we confirmed that leaky plumbing was the culprit behind the spread of the mold.

After containing the mold we can begin cleaning it up

Once the area is properly contained, we can start removing the mold and treating the area. We’ll also do what we can to prevent the area from ever becoming a problem again. In this case, we patched up the leaky piece of plumbing.

Here’s what the affected area looks like after we remove the mold.

Once all the mold is removed, we can clean and treat the area to remove any trace of Stachybotrys.


Mold in your home doesn’t have to be a disaster — if you call us!

This wasn’t a huge case of Stachybotrys, but nonetheless, this client was very pleased to have his mold problem dealt with quickly and professionally.

We can tackle all types of mold problems, big and small. Our professional inspectors and technicians will help you get your property healthy and mold-free. We guarantee it.

Think you have mold problems? Get a quote! It’s simple and you can do it right here on our website.